Funeral Etiquette

Offering Comfort with Confidence


When someone you know experiences a loss, it’s natural to feel unsure about what to say or do. Understanding a few basic funeral etiquette guidelines can help you offer genuine comfort while showing respect to the grieving family.

When Should I Visit?


As soon as you learn of a death, it is appropriate to reach out to the family to offer your condolences. If the family is holding a Memorial Service, you may choose to visit at that time. If you know the family personally, visiting them at home can be meaningful – especially if you bring support, not just sympathy.


Simple acts like bringing food, offering childcare, helping with household chores, or running errands can be incredibly helpful during this difficult time.

What Should I Say?


This is one of the most common concerns. While no words can erase the pain of loss, offering heartfelt condolences like “I’m so sorry for your loss,” or “Your loved one will be deeply missed,” can provide comfort. Keep your words simple, sincere, and supportive.


Avoid phrases that attempt to explain the loss, like “They’re in a better place” or “At least they lived a long life,” as these may unintentionally diminish the mourner’s feelings. Instead, focus on listening with compassion and being present.

What Should I Give?


There are many thoughtful ways to express your sympathy:

  • Flowers are a traditional gesture and may be sent to the family’s home.
  • Memorial donations are sometimes requested by the family in lieu of flowers. Follow the family’s wishes if a specific charity or organization is listed.
  • Sympathy cards are always appropriate and appreciated—whether mailed before or after the service.
  • Food is often welcome for those days when the family may not feel up to cooking.

There is no deadline for offering your condolences—a kind gesture is appreciated at any time.